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Management centre user guide

Management centre user guide

Micky Clutario
  • Updated

Welcome to the HMO Management Centre User Guide. This guide will help you navigate the new HMO Management Centre, including how to log in, set up users, reset your password, and configure Multi-Factor Authentication (MFA).

 

Logging In

Using Multi-Factor Authentication (MFA)

1. Access the Login Page:

2. Enter Your Credentials:

Login Page T3.png

  • Input your username (email address) and password.

3. MFA Verification:

      • Follow the prompts to complete the MFA process using your verification code.

 

OTP verification.png

  • You should receive a verification code via email. If you haven't received the code, press the Resend link.

Email.png

  • Once you receive the verificatioSetting Up Users on the Portaln code, copy and paste it into the verification page and select Verify. This will redirect you to the Management Centre home page.

Management Centre Home.png

Note: If you prefer not to receive the verification code via email each time you log in, you can configure it to be sent to your authentication app. Please refer to the Setting Up MFA on Your Profile section below to update your multi-factor authentication settings.

 

Setting Up Users on the Portal

1. Navigate to User Dashboard:

  • Once logged into the Management Centre homepage, select the Users Dashboard from the panel on the left side

Admin Users.png

 

2. Add a New User:

  • Select the Add User button.

Add user.png

  • Enter the trainer's email address and select Add User.

Add user email.png

3. Amend User Details:

  • Use the search bar to enter the user's name or email address.
  • Once the user profile is located, select the existing user profile.

User Test.png

  • In the User Profile, you can update and view their details. You can amend and manage the following details:
    • First and Last name
    • User field details
    • User role
    • Community

User Profile.png

  • Once you have finished updating the profile, select Save to ensure the profile gets updated.

Resetting Your Password

1. Access the Password Reset Page:

    • Select the Forgot Password link on the login page.

Forgot Password.png

 

2. Enter Your Email:

    • Input the email address associated with your account.

Forgot password username.png

3. Follow the Instructions:

    • Check your email for a password reset link

 

Email - Link.png

  • Select the reset password link and follow the instructions to reset your password.

Create a password.png

 

Setting Up MFA on Your Profile

1. Navigate to Account Settings:

  • Log in to the Management Centre and select your email address at the top right of the homepage, next to Hello, and Log out.

Management Centre Home.png

 

This will redirect you to the Account settings page, which has two sections:

    • Your info
    • Two-factor authentication

2. Setup the Two-factor authentication:

  • Go to the Two-factor authentication section and select Set up.

Two factor authentication.png

 

  • Follow the instructions using your authentication app. Once set up, you should see the one-time verification code in your authentication app. Copy and paste the one-time code into the verification code field, then select Verify.

Two factor authentication QR.png

Note: In your authentication app, you should see the verification one-time code along with Tessello V3 and your email address above the code.

 

App code.png

 

  • If the setup is done correctly, it should show that the app has been verified. Please keep a note of the recovery codes in case your device is lost, or you will lose access to your account.

 

Recovery code.png

  • Every time you log into the Management Centre, you must use your authentication app to retrieve the one-time verification code.

 

 


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